Privacy Policy
Effective date: November 6, 2026
This Privacy Policy explains how Daniel Holtz, doing business as Lakeside Guitar ("Lakeside Guitar," "I," "me," or "my"), collects, uses, and protects your personal information when you visit lakesideguitar.com, contact me, book a repair or lesson, or receive text messages from me.
Who I Am
Lakeside Guitar is a sole-proprietor guitar repair, setup, and lessons business.
Daniel Holtz dba Lakeside Guitar 34 Buckingham Drive, Colchester, VT 05446 Phone/Text: (802) 249-4983 Email: dan@lakesideguitar.com Website: lakesideguitar.com
Information I Collect
- Contact details: your name, mobile phone number, email address, and sometimes your town or state.
- Job and lesson details: the instrument you bring in, the work requested, estimates, approvals, photos of the instrument, pickup dates, and lesson scheduling.
- Payment records: the amount, date, and method of payment. I do not store full card numbers; payments are handled through the payment provider you choose.
- Messages: the content of texts, emails, and calls between us.
- Website data: basic technical information such as browser type, device, and pages visited, collected through standard hosting and analytics tools.
By providing your mobile phone number, you agree to receive text messages from [Business Name] at the number provided, sent using an automated system. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP to cancel or HELP for help. For additional assistance, contact [Customer Care Email Address or Phone]. Carriers are not liable for any delayed or undelivered messages. See our Privacy Policy [link] for how we handle your personal information.
How I Use Your Information
- To provide estimates, repairs, setups, and lessons
- To schedule and confirm drop-offs, pickups, and lessons
- To send job updates, approval requests, and pickup notices
- To send invoices and receipts, and to keep business and tax records
- To respond to your questions and requests
- To occasionally ask for feedback or a review after a completed job
- To operate, secure, and improve my website and services
- To comply with legal obligations
Text Messaging (SMS) Terms
How you opt in. By giving me your mobile number when you book a repair or lesson, drop off an instrument, fill out a form on my website, or text me first, you agree to receive text messages from Lakeside Guitar related to your service.
What messages you'll receive. Messages may include job status updates, estimate and price-change approvals, pickup readiness, appointment and lesson scheduling and reminders, invoices and payment notices, and occasional requests for a review of your service. I do not send third-party advertising.
Frequency. Message frequency varies based on your job or lesson activity.
Cost. Message and data rates may apply, depending on your mobile plan.
Opt out. Reply STOP at any time to stop receiving text messages. You may receive one final message confirming your opt-out. You can also opt out by calling or emailing me.
Help. Reply HELP for assistance, or contact me at (802) 249-4983 or dan@lakesideguitar.com.
Consent is not a condition of purchase. You do not have to agree to receive texts to buy any product or service from me. If you prefer, tell me and I will use email or phone instead.
Carriers. Carriers are not liable for delayed or undelivered messages.
Your mobile information is not shared. I will not sell, rent, or share your mobile phone number or SMS opt-in data and consent with third parties or affiliates for their marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except as described below with service providers who help me deliver messages.
All the above categories exclude text messaging originator opt-in data and consent; this information won’t be shared with any third parties.
How I Share Information
I do not sell your personal information. I share it only with:
- Service providers that help me run my business, such as messaging, email, scheduling, payment, website hosting, and record-keeping tools. They may use your information only to provide services to me.
- Legal and safety needs: when required by law, subpoena, or legal process, or to protect my rights, property, or safety, or that of others.
- Business transfer: if the business is sold or transferred, your information may transfer to the new owner, who must honor this policy.
Cookies and Analytics
My website may use cookies or similar technologies for basic functionality and analytics. You can disable cookies in your browser settings, though some features may not work as expected.
Data Retention
I keep job, payment, and communication records as long as needed to provide service, handle warranty or follow-up questions, and meet tax and legal requirements. When no longer needed, I delete or anonymize them.
Security
I use reasonable administrative and technical safeguards to protect your information. No method of storage or transmission is completely secure, so I cannot guarantee absolute security.
Your Choices and Rights
You may ask to access, correct, or delete your personal information, or to stop receiving messages, by contacting me using the details above. I will respond within a reasonable time, and may need to keep certain records as required by law.
Children's Privacy
My services are not directed to children under 13, and I do not knowingly collect their personal information. Lessons are offered to students age 16 and older. If you believe a child has given me personal information, contact me and I will delete it.
Third-Party Links
My website may link to other sites (for example, review or payment sites). I am not responsible for their privacy practices.
Limitation of Liability
To the fullest extent permitted by law, Lakeside Guitar is not liable for indirect, incidental, or consequential damages arising from your use of my website or from text messaging, including delayed, failed, or misdirected messages. Nothing in this policy limits liability that cannot be limited under applicable law.
Changes to This Policy
I may update this policy from time to time. The effective date at the top shows the latest version. Continued use of my website or services after changes means you accept the updated policy.
Governing Law
This policy is governed by the laws of the State of Vermont, without regard to conflict-of-law rules.
Contact
Questions about this policy? Call or text (802) 249-4983 or email dan@lakesideguitar.com.